PRIVACY POLICY
HIGH STREET STEREO LTD
Last Updated: 02 DEC 2025
High Street Stereo LTD ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information while our website is in pre-launch mode ("Coming Soon") and after our full store launch.
WHO WE ARE
Company Number: 16864843
Registered Address: 167–169 Great Portland Street, London, W1W 5PF, United Kingdom
Contact: hello@highstreetstereo.co.uk
INFORMATION WE COLLECT
(PRE-LAUNCH & FULL LAUNCH)
Information you provide
- Email Address (When you sign up for early access)
- Name
- Billing/Shipping address
- Payment details (processes securely by third-party providers)
- Order History
- Customer service communications
Automatically collected data
- Device information
- IP address
- Browser type
- Time zone
- Basic site usage analytics
- Interaction with pages and forms
Cookies and tracking technologies
Our site uses essential and functional cookies by default. See the Cookies Policy for full details.
HOW WE USE YOUR INFORMATION
During Coming Soon (pre-launch), we use your email to:
- Send updates about our launch
- Share news about new releases, drops and announcements
- Provide early access opportunities
After launch, we may also use your data to:
- Process and fulfil orders
- Provide customer support
- Improve our website and services
- Send marketing communications (with your consent)
- Prevent fraud and maintain site security
We do NOT sell or rent your personal information
LEGAL BASIS FOR PROCESSING (GDPR)
We process your personal data under the following legal bases:
CONSENT
You provide consent when you enter your email or opt into marketing communications.
CONTRACT
When you place an order, we process your information to fulfil it.
LEGITIMATE INTERESTS
To maintain site security, improve services and prevent fraud.
LEGAL OBLIGATION
To keep financial records and comply with UK law.
HOW WE STORE AND SHARE YOUR DATA
Shopify
Our website is hosted on Shopify, which securely stores your data and provides essential infrastructure.
Klaviyo
Your email address is stored securely in Klaviyo, our email service provider.
Klaviyo is GDPR-compliant and uses encryption.
Payment Providers & Logistics (post-launch)
If you place an order, payment details are processed by secure third-party providers (e.g., Shopify Payments, PayPal).
We never see or store full payment card details.
Order fulfilment partners may receive only the information needed to deliver your order.
Data retention
We retain your information only as long as needed for the purpose collected, or as required by law.
YOUR RIGHTS UNDER UK GDPR
You have the right to:
- Access the personal information we hold
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent to marketing at any time
- Request a copy of your data
- Object to or restrict certain processing
- Lodge a complaint with the ICO
MARKETING COMMUNICATIONS
We will only send marketing emails if you have:
- Opted in via our Coming Soon sign-up form
- Subscribed during checkout
- Provided consent through any other form
COOKIES
Our website uses cookies and similar technologies for:
Essential site functionality
Basic analytics and performance tracking
Remembering preferences
Supporting embedded content (e.g., Spotify)
In addition to essential cookies, we may use marketing and analytics technologies such as the Meta (Facebook) Pixel to understand how visitors use our website, measure performance, and show relevant advertising. These tools may collect information such as pages viewed, actions taken on the site, device identifiers, and browser information. You can manage or withdraw consent for these tracking technologies at any time via our cookie banner or your browser settings.
Because our site is hosted on Shopify, some cookies are set automatically.
CHILDREN'S PRIVACY
We do not knowingly collect data from individuals under the age of 16.
If you believe we have collected such data, contact us and we will delete it.
INTERNATIONAL TRANSFERS
Your information may be processed outside the UK (e.g., by Shopify or Klaviyo in secure data centres).
Both providers comply with UK GDPR requirements for data transfers.
UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised "Last updated" date.
CONTACT US
If you have any questions about this Privacy Policy or your data rights, email us at: