Legal

PRIVACY POLICY
HIGH STREET STEREO LTD

Last Updated: 02 DEC 2025

High Street Stereo LTD ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal information while our website is in pre-launch mode ("Coming Soon") and after our full store launch.

WHO WE ARE

High Street Stereo LTD
Company Number: 16864843
Registered Address: 167–169 Great Portland Street, London, W1W 5PF, United Kingdom
Contact: hello@highstreetstereo.co.uk

INFORMATION WE COLLECT
(PRE-LAUNCH & FULL LAUNCH)

Information you provide

During the Coming Soon period, we may collect:
  • Email Address (When you sign up for early access)
Once the store launches, we may also collect:
  • Name
  • Billing/Shipping address
  • Payment details (processes securely by third-party providers)
  • Order History
  • Customer service communications
We only collect the minimum information required to provide our services.

Automatically collected data

Whether pre-launch or post-launch, our website (hosted on Shopify) may automatically collect:
  • Device information
  • IP address
  • Browser type
  • Time zone
  • Basic site usage analytics
  • Interaction with pages and forms
This information does NOT personally identify you.

Cookies and tracking technologies

Our site uses essential and functional cookies by default. See the Cookies Policy for full details.

HOW WE USE YOUR INFORMATION

During Coming Soon (pre-launch), we use your email to:

  • Send updates about our launch
  • Share news about new releases, drops and announcements
  • Provide early access opportunities

After launch, we may also use your data to:

  • Process and fulfil orders
  • Provide customer support
  • Improve our website and services
  • Send marketing communications (with your consent)
  • Prevent fraud and maintain site security

We do NOT sell or rent your personal information

LEGAL BASIS FOR PROCESSING (GDPR)

We process your personal data under the following legal bases:

CONSENT

You provide consent when you enter your email or opt into marketing communications.

CONTRACT

When you place an order, we process your information to fulfil it.

LEGITIMATE INTERESTS

To maintain site security, improve services and prevent fraud.

LEGAL OBLIGATION

To keep financial records and comply with UK law.

You may withdraw consent at any time by clicking "unsubscribe" or contacting admin@highstreetstereo.co.uk

HOW WE STORE AND SHARE YOUR DATA

Shopify

Our website is hosted on Shopify, which securely stores your data and provides essential infrastructure.

Klaviyo

Your email address is stored securely in Klaviyo, our email service provider.
Klaviyo is GDPR-compliant and uses encryption.

Payment Providers & Logistics (post-launch)

If you place an order, payment details are processed by secure third-party providers (e.g., Shopify Payments, PayPal).
We never see or store full payment card details.
Order fulfilment partners may receive only the information needed to deliver your order.

Data retention

We retain your information only as long as needed for the purpose collected, or as required by law.

YOUR RIGHTS UNDER UK GDPR

You have the right to:

  • Access the personal information we hold
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent to marketing at any time
  • Request a copy of your data
  • Object to or restrict certain processing
  • Lodge a complaint with the ICO
To exercise any of these rights, contact: admin@highstreetstereo.co.uk

MARKETING COMMUNICATIONS

We will only send marketing emails if you have:

  • Opted in via our Coming Soon sign-up form
  • Subscribed during checkout
  • Provided consent through any other form
You can unsubscribe at any time via the link in any email.

COOKIES

Our website uses cookies and similar technologies for:
Essential site functionality
Basic analytics and performance tracking
Remembering preferences
Supporting embedded content (e.g., Spotify)

In addition to essential cookies, we may use marketing and analytics technologies such as the Meta (Facebook) Pixel to understand how visitors use our website, measure performance, and show relevant advertising. These tools may collect information such as pages viewed, actions taken on the site, device identifiers, and browser information. You can manage or withdraw consent for these tracking technologies at any time via our cookie banner or your browser settings.

Because our site is hosted on Shopify, some cookies are set automatically.

For full details on the types of cookies used and how to manage them, please refer to our Cookies Policy.

CHILDREN'S PRIVACY

We do not knowingly collect data from individuals under the age of 16.
If you believe we have collected such data, contact us and we will delete it.

INTERNATIONAL TRANSFERS

Your information may be processed outside the UK (e.g., by Shopify or Klaviyo in secure data centres).

Both providers comply with UK GDPR requirements for data transfers.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

CONTACT US

If you have any questions about this Privacy Policy or your data rights, email us at: